Your most visible, most recommended and most desired stores
Transform your customers' experience into more traffic to your stores
Learn about cases of people who turned assessments into a flow
3.2 to 4
Google rating
Burger King increased the number of positive reviews by 44%, improved its Google rating and increased its conversion rate by 27%.
+37%
route conversions
In just 45 days, Panvel increased its Google rating from 3.7 to 4.6, garnered 298% more positive reviews, and drove many more people to its pharmacies.
+70 thousand
activated promoters
Cinemark has a 4.6-star rating on Google and over 90% positive reviews, and manages all satisfaction survey indicators in one place.
+31%
route conversions
With more than 23,000 activated promoter customers, Dia achieved 76% positive reviews, earning a 4.1 rating on Google and more people going to its supermarkets.
+42%
route conversions
With a customer-centric focus, Mania de Churrasco centralizes reputation management on Google, iFood, and TripAdvisor using the Harmo platform, achieving a 4.9 rating across all channels.
Brands that put the customer first
Everything your business needs to win locally
Full control over your Google profiles
Update, publish, and edit your store data in bulk. Avoid incorrect information on Google that causes customers to abandon you.
Get the reputation your business deserves
Through the Harmo platform, your brand gains more reviews, improves its rating, and stands out in local searches.
Have as your right hand the first AI on the market that analyzes and categorizes feedback from reviews and surveys
Never leave a customer unanswered again
Respond to all your brand reviews in bulk with a humanized, SEO-optimized tone.
See your stores get more visitors
Demonstrate the effectiveness of the Harmo platform by tracking search, viewing, and route metrics. This results in increased customer flow to your stores.
Store locator for your website integrated with Google
Boost your brand's SEO by turning your Google profiles into a store locator for your website.
Hear what matters, where it matters
Create surveys to listen to your customers across all channels and discover what needs to change to sell more and have happier customers.
Turn satisfied customers into free advertising
With Harmo's platform, you can enable people who already like your brand to leave reviews that boost your rating and attract more people to your store.
The #1 choice for networks looking to dominate their region
Solutions for your segment
Food franchises & restaurants
Supermarkets
& Wholesalers
Pharmacies
Multi-store retail
Shopping centers
Automotive
Entertainment
Fashion
Our reputation also wins over the press
Frequently asked questions
How does Harmo's platform help my business appear higher on Google?
Through Harmo's platform, your company can optimize and standardize its Google profiles, improving local SEO and increasing visibility in searches and on Google Maps. This ensures your points of sale appear first when customers search for your business or segment.
More online relevance, more in-store traffic, more sales.
Can I respond to reviews for all my stores on Google through the Harmo platform?
Yes. Through Harmo's platform, you can centrally monitor and respond to reviews for all your locations on Google (and other channels like iFood and TripAdvisor) using AI. This eliminates the manual effort of accessing each location, ensures fast responses, and strengthens the chain's overall reputation.
How long will it take to see results using Harmo's platform and methodology?
The first results appear within a few weeks, with an increase in the number of customer reviews on Google. In the medium term, the impacts are even greater: increased customer traffic, a strengthened reputation, and your locations standing out in all local searches. All of this follows Harmo's exclusive methodology, to which you have full access, with ongoing support from our team of local marketing experts.
How does Google profile management work through the Harmo platform?
Harmo's platform centralizes all your store information (hours, photos, addresses, phone numbers, and more) and ensures standardization at scale. This prevents errors that harm your digital presence and increases the chance of attracting the right customers to your stores.
Which evaluation channels can I manage through the Harmo platform?
In addition to Google, Harmo's platform integrates with other relevant review and feedback channels, such as iFood and TripAdvisor, allowing your company to have a complete view of its reputation across all customer touchpoints.
Does the Harmo platform only work for companies with many stores?
No. Harmo's platform is flexible and can be used by both local businesses with a few locations and large chains with hundreds of stores. If you have any questions, please contact our team, who will answer all your questions.
What satisfaction survey indicators can I measure on the Harmo platform?
The platform adapts to your business's needs and features 10 question types to measure your customer's experience at any stage of the journey. Unlimited survey creation!
How do satisfaction surveys help increase Google ratings?
Through Harmo's platform, customers are encouraged to leave a review on Google. This way, the search engine acts as a trigger to convert promoters into positive reviews that strengthen your online reputation and local SEO.
Through which channels can I send surveys on the Harmo platform?
What is the Drive-to-Store methodology?
The drive-to-store methodology was created by Harmo to enable physical stores to transform the customer experience into a source of operational improvement, increased brand reputation, increased local digital relevance, and, most importantly, increased in-store traffic, resulting in more sales.
Is there a loyalty contract?
We have monthly plans, with no loyalty, and annual contracts with a 12-month loyalty period (annual plans have a discount).
