Reputation that has ceased to be about image and has become about performance.
Over 200 companies and 60,000 stores already operate with a system that transforms the voice of the customer into measurable traffic for physical stores.
The market solved parts of the problem. Harmo solved the system.
For years, digital presence, reputation, and listening to the customer were treated as separate areas.
The companies below decided to operate differently and discovered that when you govern the entire cycle, reputation becomes a measurable lever for cash flow and performance.
4,3 > 4,6
Google note
+46%
routes to the shops
“Having a platform that provides us with data and tools to manage our locations is very important, but what sets Harmo apart in the market is the know-how and consulting provided in digital presence and SEO from the beginning of the partnership. Finally, I would like to highlight their attentive and continuous support at all points of contact. I RECOMMEND THEM!!!”.
A reputation that worked harder. Performance that grew more.
3,2 > 4,2
Google's rating in 15 months
39%>17%
drop in negative reviews
Integrated listening system that became a workflow for 659 pharmacies
4,2 > 4,6
Google note
+20%
routes to the shops
“Hiring Harmo was truly the right decision when it comes to the phygital journey. They have a methodology, the tool is super intuitive and delivers results, because innovation leads to results. The Harmo team is spectacular, they actively participate in training sessions with store managers. They are great partners of Panvel.”
Reputation is not just image.
Confiança Supermercados proves this every day.
100%
Response rate across all stores.
+127%
based on the number of reviews
The voice of the customer became a method. The method became a reward.
4,1 > 4,7
+0.6 stars in the aggregate of 51 stores.
+65%
increase in Google views
Your network could be the next case study
Speak with a specialist and see how Harmo can transform your network's reputation into measurable performance, store by store.