6 Ways to Increase Customer Loyalty Using Public Reviews
You probably already know that online reviews can help your brand build trust and drive sales. But did you know they can also help you build customer loyalty? Yes, online reviews help build customer loyalty, but their existence alone can't lead to increased customer loyalty. It's how you handle […]
How complaints can help you build customer loyalty
Every day, we come into contact with a variety of different services that help us optimize our tasks. We choose them for one simple reason—they work! (Or should!). On the other hand, if the service you use so often starts to malfunction, you'll be disappointed and complain, simply because it doesn't deliver the […]
