One of the solutions for retailers to alleviate the financial crisis caused by the isolation, a consequence of the coronavirus, is to adopt the delivery system.
One potential solution could be to partner with the delivery app Rappi, which has seen demand triple in recent weeks, particularly for supermarket, pharmacy and food purchases, says S/A Varejo.
But how do these delivery apps work? Which ones are available on the market, and which one best suits your business?
In 2018 and 2019 , Liga Insights released two reports on startups operating in delivery, reverse logistics, and deliveries. We've listed nine of them here and briefly described what they are and how they operate. Read on to learn more.
Multi-delivery companies for retail
Sales of food, beverages, and hygiene and cleaning products, along with delivery apps, are the new growth fronts for online commerce. "Apps have a multiplier effect and are helping to popularize e-commerce," says Carlos Coutinho, partner at the consulting firm PwC Brasil.
Eduardo Terra, president of the Brazilian Retail Society, says that the partnership between apps and supermarkets is a path of no return, as smartphones have changed purchasing habits and companies are racing to be better positioned than their rivals in this new market.
According to Terra, despite being a new channel, supermarket sales through delivery apps are growing rapidly and now represent between 5% and 10% of some stores' revenue.
The data above was taken from this article in Época Negócios.
Check out the list of 9 companies that deliver to retail
1) Rappi | We deliver whatever you need
What is it:
On-demand delivery startup. Offering delivery from restaurants, supermarkets, pharmacies, beverages, and several other partner establishments. In the "Anything" option, users can book special services like cash delivery or flower delivery, for example.
How it works:
The consumer accesses the platform, chooses one of the registered establishments, adds the products to the cart, and completes the purchase. Rappi delivers.
Clients:
Carrefour, Panvel Pharmacies, AmPm, Petz, Drogasil.
2) Loggi | We locate the nearest and most available motorcycle courier to serve offices, restaurants, e-commerces and you
What is it:
Loggi is a technology company that connects customers in need of a delivery with a courier. They're not a motorcycle courier company; they offer a bridge between customer and courier.
How it works:
The end customer places the order directly with the establishment. The establishment, in turn, accesses the platform and schedules delivery. Payment for the order can be made by the delivery driver.
Clients:
Madero, Samsung, Dafiti, Mercado Livre, Pizza Hut.
3) Eu Entrego | We connect retailers to the largest network of independent delivery drivers in Brazil
What is it:
Eu Entrego is similar to Loggi's idea, the difference is that they bridge the gap with independent delivery people (who can be anyone, a student, a teacher, an electrician).
How it works:
The consumer accesses the platform, enters what needs to be delivered, where, and how much they're willing to pay for the service. The delivery person accepts the offer or makes a counteroffer. The entire delivery process can be tracked on the platform.
Clients:
Carrefour, Sugarloaf Mountain, Casas Bahia, Ponto Frio, Arezzo, Rihappy.
4) Shipp | We're your delivery service for everything. Order whatever you want. Receive it wherever you are.
What is it:
A digital platform that provides delivery services for almost any type of item. A "delivery of everything." When you register with Shipp, the company sets up your online store and handles all delivery logistics .
How it works:
Users access the app and select products from restaurants, bars, pharmacies, pet stores, and other establishments to have delivered to their home or wherever they request. The nearest delivery person picks up the order from the store and delivers it to the customer.
Clients:
We did not find this information.
5) B2log | Creative delivery solution for e-commerce
What is it:
This is an e-commerce delivery marketplace focused on short-term “same-day” or “within 24 hours” deliveries.
How it works:
b2log collects items from the establishment in the morning between 6:00 AM and 9:00 AM and in the afternoon between 12:00 PM and 2:00 PM. After collection, the vehicle heads to the hubs, where it departs on scooters, bicycles, cars, or motorcycles to the recipient, completing the deliveries.
Clients:
Livraria Cultura, Dafiti, Kanui, Decathlon, My Shoes, Rihappy.
6) James | Your delivery of anything.
What is it:
James is also a multi-delivery platform that connects customers, delivery drivers, and establishments. Interestingly, they were acquired by Grupo Pão de Açúcar in 2018, meaning GPA now serves the supermarket sector exclusively.
How it works:
The user accesses the platform and selects the establishment where they want to order. They select the items they want and add them to the cart. They complete the purchase. James delivers the order.
Clients:
Bob's, Extra Drugstore, Subway, McDonald's, Sugarloaf Minute.
7) Pedala | sustainable delivery for your e-commerce
What is it:
Pedala is a CO2-neutral logistics company. All of its deliveries are made 100% by bicycle. They currently operate in the greater São Paulo area and Rio de Janeiro (South, North, and West Zones).
How it works
A pickup vehicle arrives to collect orders from the establishment. Orders are taken to Pedala's distribution centers and sorted according to delivery dates and zip codes. Pedala cyclists arrive at the distribution centers, pick up the orders, which have already been sorted by route, and begin pedaling to make deliveries.
Clients:
Americanas, Submarino, Farm, Netshoes, Reserv, Nespresso.
8) Shippfy | collaborative delivery network
What is it:
They work with a collaborative network of delivery people, where anyone (cyclist, taxi driver, motorcycle courier, or anyone with a car) can work delivering packages and earn a commission.
How it works:
The app connects registered delivery drivers with merchants in need of delivery services. Delivery drivers receive task information and decide whether to make the delivery. They can deliver by bike, vehicle, or motorcycle.
Clients:
We did not find this information.
9) Logbee | URBAN DELIVERIES FOR E-COMMERCE
What is it
A logistics intelligence company connected to a network of independent drivers. It enables independent drivers to serve companies as if they were a professional carrier.
How it works
The customer generates the delivery request (address and deadlines). Logbee creates delivery routes and selects drivers. Drivers receive instructions and make deliveries.
Clients
Magazine Luiza, Print, Rei da Oferta, B.blend, The Hunch Box.
As discussed at the beginning of this article, delivery companies can significantly help retailers continue their sales. Therefore, consider the options above, but don't limit yourself to them.
Also consider hiring temporary, self-employed motorcycle couriers for delivery in your area. Besides helping the community where your brand operates, the rates may be more attractive with this option.
If you choose to hire a local motorcycle courier, it's important that you provide training on how to act in this quarantine scenario, how to protect yourself and others.
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