6 meios de aumentar a fidelização de clientes usando avaliações públicas (reviews de clientes)
You probably already know that online reviews can help your brand build trust and boost sales. But did you know they can also help you build customer loyalty? Yes, online reviews help build customer loyalty, but their mere existence may not result in increased customer loyalty. It's how you handle them that matters..
Como as reclamações podem te ajudar a fidelizar clientes
Every day we come into contact with many different services that help us optimize our tasks. We choose them for a simple reason – they work! (Or they should work). On the other hand, if that service you use so much starts to malfunction, you'll be very disappointed and will complain, simply because it doesn't deliver what you expected
