Webinar Highlights: How the Market is Adapting to the New Consumer Behavioral Profile (and How You Can Do the Same)
In this webinar, Flávia Pini, CEO of FX Data Inteligente, shares data on post-COVID consumer behavior. FX is a technology company that tracks and monitors consumer movement in physical stores. They use this behavioral data to understand what's actually happening at the POS, providing a snapshot […]
Basic Guide: Customer Satisfaction for Retail
The growth of retail in the business world is nothing new. However, there are still many challenges and opportunities for entrepreneurs and professionals working in this segment. It's undeniable that the way people choose and buy products has changed significantly in recent years—and retail is no exception. […]
9 Delivery Companies: Which Delivery Service Is Best for Your Business?
One solution for retailers to mitigate the financial crisis caused by the coronavirus lockdown is to embrace delivery. One potential solution could be to partner with the delivery app Rappi, which has seen demand triple in recent weeks, particularly for supermarket, pharmacy, and food purchases, according to […]
Grupo Almeida Júnior Case Study: Review Management in Retail and Its Impact on Customer Experience
Do you take advantage of business holidays to receive more customer reviews? If you don't already, stick with me until the end, and I'll explain why you should start doing so immediately! Holidays are an excellent opportunity to increase review volume because they're the days when […]
