Customer experience Customer Satisfaction: The Power of Metrics in the Age of Customer Experience Octavius Augustus 28/07/2020
Customer relationship What is churn rate: how to calculate it and 3 tips to reduce it Octavius Augustus 28/07/2020
Experience metrics NPS Question: Strategies and Variations for Measuring Customer Loyalty Octavius Augustus 23/07/2020
Customer experience 9 Delivery Companies: Which Delivery Service Is Best for Your Business? Lucas Hansel 23/07/2020
Customer relationship Lifetime value: how do you know the value of a customer to your company? Octavius Augustus 23/07/2020
Customer experience Highlights from the webinar Brand Reputation and Customer Experience in the Post-COVID-19 Era Lucas Hansel 23/07/2020
Online reputation Buying journey and customer attraction: 3 fundamental principles for success Lucas Hansel 21/07/2020
Success stories Grupo Almeida Júnior Case Study: Review Management in Retail and Its Impact on Customer Experience Lucas Hansel 16/07/2020
Drive-to-store: What it is, and how this concept connects the digital to the physical, increasing your sales Read more 🔥
