Best moments from the webinar: How the market is adapting to the new consumer behavior profile (and how you can do the same)
In this webinar, Flávia Pini, CEO of FX Data Inteligente, presents data on post-COVID consumer behavior. FX is a technology company that works with tracking and monitoring consumer movement in physical stores. They use this behavioral data to understand what actually happens at the point of sale, obtaining a snapshot […]
Basic Guide: Customer Satisfaction for Retail
The growth of retail trade in the business landscape is nothing new. However, many challenges and opportunities still exist for entrepreneurs and professionals working in this segment. It's undeniable that the way people choose and buy their products has changed significantly in recent years – and retail is no exception. The […]
9 delivery companies: Which is the best delivery service for your business?
One solution for retailers to mitigate the financial crisis caused by isolation, a consequence of the coronavirus, is to adopt the delivery system. A potential solution could be to partner with the delivery app Rappi, which has seen demand triple in recent weeks, especially for supermarket purchases, pharmacies, and meals, according to […]
Case Study: Grupo Almeida Júnior: Managing reviews in retail and their impact on customer experience
Do you take advantage of commercial holidays to receive more customer reviews? If you're not already doing this, stick with me until the end, and I'll explain why you should start doing it immediately! Holidays are an excellent opportunity to increase the volume of reviews because it's on these dates that […]