9 Delivery Companies: Which Delivery Service Is Best for Your Business?
One solution for retailers to mitigate the financial crisis caused by the coronavirus lockdown is to embrace delivery. One potential solution could be to partner with the delivery app Rappi, which has seen demand triple in recent weeks, particularly for supermarket, pharmacy, and food purchases, according to […]
Highlights from the webinar Brand Reputation and Customer Experience in the Post-COVID-19 Era
We invited leading market figures to share their insights into the current situation, understand the implications of the new post-COVID-19 consumer profile, and demonstrate the importance of online brand reputation and customer experience for businesses. Participants in this webinar were: Santiago Edo, CEO of reviewr […]
Buying journey and customer attraction: 3 fundamental principles for success
There comes a time in the life of every business, whether it's a coffee shop, a bar, a restaurant, or even a hostel—it doesn't matter—when growth is necessary. To grow, you need more revenue; to have more revenue, you need more customers, and to do that, you need to attract those more customers. […]
Grupo Almeida Júnior Case Study: Review Management in Retail and Its Impact on Customer Experience
Do you take advantage of business holidays to receive more customer reviews? If you don't already, stick with me until the end, and I'll explain why you should start doing so immediately! Holidays are an excellent opportunity to increase review volume because they're the days when […]
