9 Delivery Companies: Which Delivery Service Is Best for Your Business?
One solution for retailers to mitigate the financial crisis caused by isolation, a consequence of the coronavirus, is to adopt the delivery system. A potential solution could be to partner with the delivery app Rappi, which has seen demand triple in recent weeks, especially for supermarket purchases, pharmacies, and meals, according to […]
Highlights from the webinar Brand Reputation and Customer Experience in the Post-COVID-19 Era
We invited leading figures in the market to analyze the current moment, understand the implications of the new post-COVID-19 consumer profile, and demonstrate the importance of online brand reputation and customer experience for businesses. Participants in this webinar included: The webinar was led by Santiago Edo, CEO of Reviewr […]
Buying journey and customer attraction: 3 fundamental principles for success
There comes a point in the life of every business, whether it's a coffee shop, a bar, a restaurant, or even a hostel, when growth is necessary. To grow, you need more revenue; to have more revenue, you need more customers; and to get those customers, you need to attract them. […]
Grupo Almeida Júnior Case Study: Review Management in Retail and Its Impact on Customer Experience
Do you take advantage of commercial holidays to receive more customer reviews? If you're not already doing this, stick with me until the end, and I'll explain why you should start doing it immediately! Holidays are an excellent opportunity to increase the volume of reviews because it's on these dates that […]
