Customer Experience in Supermarkets: What can your supermarket do today to meet the growing digital demand? (more success stories)
During the pandemic, 61% of people increased their online shopping volume; 14% of consumers started shopping at online supermarkets, and 17% stopped visiting physical stores. What are supermarkets doing to meet the growing digital demand? To help us answer this question, we invited two industry experts: […]
Highlights from the webinar Brand Reputation and Customer Experience in the Post-COVID-19 Era
We invited leading market figures to share their insights into the current situation, understand the implications of the new post-COVID-19 consumer profile, and demonstrate the importance of online brand reputation and customer experience for businesses. Participants in this webinar were: Santiago Edo, CEO of reviewr […]
