Customer experience in supermarkets: What can your supermarket do today to meet the growing demand for digital? (plus success stories)
During the pandemic, 61% of people increased their online shopping; 14% of consumers started shopping at online supermarkets, and 17% stopped frequenting physical stores. What have supermarkets been doing to meet the growing demand from the digital world? To help us answer this question, we invited two experts in the sector: […]
Highlights from the webinar "Brand Reputation and Customer Experience in the Post-COVID-19 Era"
We invited leading figures in the market to analyze the current moment, understand the implications of the new post-COVID-19 consumer profile, and demonstrate the importance of online brand reputation and customer experience for businesses. Participants in this webinar included: The webinar was led by Santiago Edo, CEO of Reviewr […]