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The brick-and-mortar retail chains nominated for the 2027 Reputation Awards are distributed across 13 categories. Winners will be announced on April 14, 2027.
The Reputation Awards 2026, held at Google's headquarters in São Paulo, recognized the retail chains that proved reputation translates into results. Meet the winners.
Learn how to measure the impact of your Drive to Store initiatives with the right metrics to boost customer traffic in your physical stores. Find out more!
Discover how omnichannel and drive to store are revolutionizing retail, uniting the online and offline worlds to attract customers to your physical store.
O2O, online to offline, is the integration between digital and physical channels to enable a complete shopping journey. Learn more!
Discover the customer service trends for 2024 and stand out! Personalization, omnichannel, balance between technology and humanization
We've gathered the best drive to store strategies to increase customer traffic in your store and boost your results even further. Read on!
Discover how to offer personalized experiences at every stage of the customer journey. Learn practical strategies for building customer loyalty.
From click to store: Increase sales and build loyalty with Drive to Store. Learn how to use digital marketing to attract customers to your physical store.
Understand what customer experience management is, the pillars of CXM, and how to measure NPS, CSAT, and average rating in your store network.